Returns & Exchanges

At Scented Samples, we want you to find your signature fragrance with confidence. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange process within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that glass vials are well-protected to prevent breakage during transit.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing